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scanned emailed document unreadable

New Here ,
Oct 30, 2020

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Hi,  I have a couple GC's that can't read my scanned pdf's.  The scan shows fine on my computer but once they open it in their email it is missing parts of the document.   Any ideas?

 

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Create PDFs, Scan documents and OCR

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scanned emailed document unreadable

New Here ,
Oct 30, 2020

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Hi,  I have a couple GC's that can't read my scanned pdf's.  The scan shows fine on my computer but once they open it in their email it is missing parts of the document.   Any ideas?

 

TOPICS
Create PDFs, Scan documents and OCR

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16

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Oct 30, 2020 0
gary_sc LATEST
Adobe Community Professional ,
Oct 30, 2020

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HI Chris,

 

Need lots of information: How did you do the scanning? What software was involved? If you used Acrobat, what version and what release of Acrobat? Was the document OCRed or left as an image PDF?

 

What is your OS (and what release)?

 

That's a start, thanks!

 

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