Scanned file was upside down

New Here ,
Feb 23, 2018 Feb 23, 2018

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After I scanned several documents when I opened the file it was upside down. I know you can go to view to rotate it rightside up. However is there a way when I rotate it right side up that I can save it that way so every time I open it would be right side up? Or is the other option to re-scan

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correct answers 1 Correct Answer

Adobe Employee , Feb 27, 2018 Feb 27, 2018
See scanners guidelines first if you are adding papers in the right direction, as all scanners have different input requirement.While scanning if you check "Recognize Text(OCR) " option, it will rotate images to right direction.Otherwise, you can do it from "Organize pages" app or "Page thumbnail" option in left side panel. Select all pages which you need to rotate and click clockwise or anti-clockwise option.Thanks.

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Adobe Community Professional ,
Feb 23, 2018 Feb 23, 2018

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Are you using Adobe Acrobat? If not, what software?

‘’Let us know and we’ll move this post from the non-technical Lounge forum, to a product specific forum.

If you’re indeed using Acrobat, what version? In Acrobat, rotating the view is different from rotating the actual page. In Acrobat DC, you can go to the “Organize Pages” tool, the rotate the thumbnail, and save the file to preserve the page rotation.

Mike

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New Here ,
Feb 23, 2018 Feb 23, 2018

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I am using Acrobat DC. But I had to subscribe to it for 15 dollars per month, and I don't want to. Thanks, anyway! 

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Adobe Community Professional ,
Feb 23, 2018 Feb 23, 2018

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Moved out of the forum Lounge (not for technical support) and over to the Creating PDFs forum.

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LEGEND ,
Feb 23, 2018 Feb 23, 2018

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You can rotate the individual pages with Acrobat.

You can also cancel your subscription at anytime. It is also possible to purchase a one time payment version, but you will not have all the services provided with a subscription.

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Adobe Employee ,
Feb 27, 2018 Feb 27, 2018

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See scanners guidelines first if you are adding papers in the right direction, as all scanners have different input requirement.

While scanning if you check "Recognize Text(OCR) " option, it will rotate images to right direction.

Otherwise, you can do it from "Organize pages" app or "Page thumbnail" option in left side panel. Select all pages which you need to rotate and click clockwise or anti-clockwise option.

Thanks.

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New Here ,
Nov 20, 2019 Nov 20, 2019

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I have the same problem. After rotating all pages right side up, saving, closing and opening again, pages still open upside down.  Any solutions?

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Most Valuable Participant ,
Nov 20, 2019 Nov 20, 2019

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Did you rotate them using the Rotate Pages command under Organize Pages, or via the View menu (or by right-clicking the page)?

Only the former actually changes the file. The other options just change its view, and therefore doesn't save.

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New Here ,
Jan 29, 2021 Jan 29, 2021

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Try67--that is THE ANSWER!! To everyone else who's had an issue with this--the ONLY way to fix this problem permanently, ie...ensuring when you open the document it is right-side-up....is to go to View--Tools--Organize Pages--open that editing feature up, and rotate the view using the circular arrow button until it's right-side-up....click Save...and done.

 

Thank you! I've been trying to figure this out for a while now. 

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