Screen refresh wobbles in acrobat

[AlanLitchfield]

Platform is 2020 Intel MBP with Catalina. Acrobat refresh wobbles when scrolling. Lines of text update/move at different rates on the screen. It doesn't matter if there several or just one app running. Video attached to illustrate.

Suggestions to improve this welcome.

[Amal.]

Hi AlanLitchfield

Hope you are doing well and sorry for the trouble. As described Lines of text update/move at different rates on the screen.

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version installed. Go to Help > Check for Updates and reboot the computer once.

If it still doesn't work, please reset the Acrobat preferences to default as described in the help page - https://community.adobe.com/t5/acrobat/how-to-reset-acrobat-preference-settings-to-default/td-p/4792... and check.

Also please check for any missing/pending update for video driver and try updating it

Regards

Amal

[AlanLitchfield]

Hi Amal,

> Is this a behavior with a particular PDF file

This happens with any PDF.

> What is the version of the Adobe Acrobat DC

Version info:

Architecture: x86_64

Build: 21.1.20155.433178

AGM: 4.30.106

CoolType: 5.14.5

JP2K: 1.2.3.48698

It is up to date already.

> reset the Acrobat preferences to default

Done. No change.

> Also please check for any missing/pending update for video driver and try updating it

This is not Windows. Please read the OP.

[Amal.]

Hi there

Thank you for sharing the details. please try to create a new test user profile or enable the root account in MAc and try using the application there and check.

Regards

Amal

[AlanLitchfield]

Hi,

Same result.

[ZBalling]

Sisable g-sync for Acrobat.

[AlanLitchfield]

Some further explanaiton is useful. Like where is it disabled...

Google tells me G-sync is for NVidia cards. This MBP does not have NVidia graphics card. So recommendation not relvant.

[AlanLitchfield]

Update please?