At the moment hyperlinks in PowerPoint or Word lose their screentip text when converted to PDF. Please correct this feature.
To reproduce the issue in PPT:
This can create accessibility issues
We apologize for the inconvenience caused, would you mind sharing more details about this issue?
What is the dot version of Acrobat installed? To identify, refer to Identify the product and its version for Acrobat and Reader DC
Is it a Mac or Windows machine and what is the version of operating system installed?
What is the version of Office suite installed?
Is this behavior occurs while adding a shape in the blank presentation or does this happen with text as well?
We’re here to help, just need more info.
Windows 10 / Acrobat Pro DC Version 2018.011.20040 / Office 2016
but I observed the same bug on other versions of acrobat pro
for a text shape, the hyperlink operates on a portion of the text and I think the screentip is also dropped when converting to PDF
We are able to reproduce the issue at our end. The issue seems to be the metadata tag that is not getting picked up but the link is getting displayed. The link becomes the tooltip in the PDF and the metadata alt tag gets removed.
We have reported the issue to the Development and Engineering team and they are working on the fix and will share an update soon.
Thanks for your time and patience.
We're sorry for the delayed response and inconvenience caused. The Engineering team is working on a resolution on a high priority, will share an update when a fix is available.
Thank you for your time and patience thus far.
I am sorry for the delayed response, I have responded back to the private message you sent, please check your email inbox.
I am facing the same problem. Could you please assist me with the solution
Hi, having the same issue. Can you please help me with a fix?
July 2018 you wrote "The Engineering team is working on a resolution on a high priority" but the issue is still existing - please explain High Priority 🙂 or inform when you expect this bug to be solved
This issue is still not fixed
I'm having the same issue... still waiting for it to be fixed.
I'm also having this same issue and anxiously waiting for the solution. Is there an estimated time frame for when the solution will be incorporated and released? Thanks.
I'm experiencing the same issue and waiting for it to be solved.
Has this problem fixed yet ?
If there is a fix please let me know.
I am also anxiously awaiting a resolution to this issue. Any updates?