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Selecting Whole Document

New Here ,
Sep 05, 2020

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My preferred way to view documents in DC Pro is "single page view"

 

This allows me to change page with a single scroll wheel click

 

Unfortunately, when I use CTRL+A to select all text, only select the current page is selected - is there a way to keep to single page view AND be able to select the whole document text with CTRL+A?

 

A secondary point is that when trying to find help for this issue, if the user cannot find an existing answer to a problem, there seems to be no way to directly contact Adobe with this question, hence I am posting here

 

Thanks in advance for any advice provided

 

*** Update ***

 

There is a way to contact support via chat, I found it buried in the account settings (naturally the user has to have an account and log into it)

 

After following their instructions to completely remove DC Pro then re-install....no change

 

Thanks to all who replied

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Selecting Whole Document

New Here ,
Sep 05, 2020

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My preferred way to view documents in DC Pro is "single page view"

 

This allows me to change page with a single scroll wheel click

 

Unfortunately, when I use CTRL+A to select all text, only select the current page is selected - is there a way to keep to single page view AND be able to select the whole document text with CTRL+A?

 

A secondary point is that when trying to find help for this issue, if the user cannot find an existing answer to a problem, there seems to be no way to directly contact Adobe with this question, hence I am posting here

 

Thanks in advance for any advice provided

 

*** Update ***

 

There is a way to contact support via chat, I found it buried in the account settings (naturally the user has to have an account and log into it)

 

After following their instructions to completely remove DC Pro then re-install....no change

 

Thanks to all who replied

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General troubleshooting

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Sep 05, 2020 0
Most Valuable Participant ,
Sep 06, 2020

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- No.

- Here: https://helpx.adobe.com/contact.html

You're more likely to get help here, though.

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Sep 06, 2020 0
New Here ,
Sep 06, 2020

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I figured there was no way to do it, thanks for the reply

 

I tried the regular help without success, hence the post

 

Considering what Adobe charge for their software, I would expect at least a way to email them direct for support

 

I'm sure there's a way but I can't seem to find it

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Sep 06, 2020 0
Most Valuable Participant ,
Sep 06, 2020

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There isn't. Adobe doesn't provide email support.

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Sep 06, 2020 0
Most Valuable Participant ,
Sep 06, 2020

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Also, support doesn't cover "how-to's", only technical/customer-related issues. They would have just sent you here or to an online tutorial, most likely.

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Sep 06, 2020 0
New Here ,
Sep 06, 2020

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Thank you for the reply

 

I think this is actually a bug but don't know how to report it to them, just selecting single page view should not make it impossible to select the whole document with CTRL+A

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Sep 06, 2020 0
Adobe Community Professional ,
Sep 06, 2020

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Why does you assume that this is a bug?

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Sep 06, 2020 0
Most Valuable Participant ,
Sep 06, 2020

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It's not a bug. Maybe it's inconvenient to you, but it does make sense. If you select the Single Page view then it means you only want to work on that single page at a time. You can easily switch to Continuous View, press Ctrl+A, Ctrl+C and then switch back to Single Page view.

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Sep 06, 2020 0
New Here ,
Sep 06, 2020

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you have a point, but I think the point of "CTRL+A" is to select all, not just the page you are reading

 

that can be accomplished by manually selecting just the page on display but CTRL+A is by definition, "select all"

 

I still believe this is a bug

 

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Sep 06, 2020 0
Adobe Community Professional ,
Sep 06, 2020

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It is also available in Acrobat Reader:

 

Acrobat_cGdCBboJhp.png

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Sep 06, 2020 0