Send for Signatures hangs at 72% (still)

New Here ,
Apr 02, 2021 Apr 02, 2021

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We are still having issues where Adobe Acrobat Pro DC 2021.001.20145  hangs at 72% when sending for signatures regardless of repair, updates, uninstall and reinstall.  I need a fix for this!

I'm attaching the System Report for review.  

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Crash or freeze

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Adobe Employee ,
Apr 04, 2021 Apr 04, 2021

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Hi PhilipL

 

Hope you are doing well and sorry for the trouble. As described Adobe Acrobat Pro DC 2021.001.20145 hangs at 72% when sending for signatures and you have already tried repair, updates, uninstall and reinstall with no success.

 

Please try to logout of the Adobe Acrobat Pro DC application, reboot the computer once and relogin and check if that helps.

Also, please try to send the documents for signature online using the link: https://documentcloud.adobe.com/link/home/ and see if that works for you.

 

Regards

Amal

 

 

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