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Sending a PDF document with linked PDF attachments

New Here ,
Sep 30, 2020

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I created a PDF document and linked multiple PDF files within the parent document by following these instructions: https://helpx.adobe.com/ca/acrobat/using/links-attachments-pdfs.html#link_to_a_file_attachment

 

When I test the links on my computer, they work perfectly. I click the link and the correct PDF file appears in Adobe. The issue arises when I send the parent PDF document to others. Nothing happens when they click on the links. This was tested on mobile and by download the parent PDF document via email. Any thoughts?

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Edit and convert PDFs, General troubleshooting, How to

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Sending a PDF document with linked PDF attachments

New Here ,
Sep 30, 2020

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I created a PDF document and linked multiple PDF files within the parent document by following these instructions: https://helpx.adobe.com/ca/acrobat/using/links-attachments-pdfs.html#link_to_a_file_attachment

 

When I test the links on my computer, they work perfectly. I click the link and the correct PDF file appears in Adobe. The issue arises when I send the parent PDF document to others. Nothing happens when they click on the links. This was tested on mobile and by download the parent PDF document via email. Any thoughts?

TOPICS
Edit and convert PDFs, General troubleshooting, How to

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31

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Sep 30, 2020 0
try67 LATEST
Most Valuable Participant ,
Oct 01, 2020

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It's unlikely to work on mobile devices, because the version of the application there is very limited (read: crippled).

On a regular PC it should work, if the file is opened using Adobe software, not in a browser window, for example.

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