Copy link to clipboard
Copied
I have a strange problem creating shared reviews. I'm following the instructions here. I'm using my company email address (Outlook exchange) and a company SharePoint URL. Everything seems to proceed normally except that after Acrobat prompts me to enter my company email credentials, it says that Adobe needs permission to access my Google account. I used to have a Gmail account through work before we switched to Office 365. This permission request used to pop up then, too. But when I gave permission, it would created the review file. Now, whether I give permission or not, the task fails, and I'm unable to create the review file or send the email. How can I stop Acrobat from going to Google? My email address did not change when the company switched email providers, so it's more than just updating my email in my Adobe account.
I am able to create a review file and send it manually via email.
Have something to add?