Shared Review, deleting comments accidentally possible

[thomasbriet]

Hi there,

In the previous versions of shared reviews, it was never possible to accidentally delete or edit a comment or remark from another collaborator.

Since the new update, everything being in the cloud and all, I can surely delete them. Even if I didn't intent to. Not even a warning when deleting and no possible way to get the remark back with an undo function.

I've come to terms with the fault you guys made to remove the checkboxes, but this is just stupid. Why should I be able to delete a remark made by anyone else and why are there no warnings when I actually accidentally do.

To make matters worse, the "resolve" button, which I now have to use due to the lack of the checkbox, is next to the delete button, so if I accidentally move my mouse too far, I delete the comment without any way to undo this.

Please make the remarks from other collaborators locked on default, or make an extra warning box when deleting remarks, or make it possible to use undo in the cloud reviews.

Thanks!

[AkanchhaS · Accepted solution]

Hi Thomasbriet,

Sorry for the delay in response to your query and the trouble you have experienced so far.

In the previous versions of shared reviews, it was never possible to accidentally delete or edit a comment or remark from another collaborator.

Since the new update, everything being in the cloud and all, I can surely delete them. Even if I didn't intent to. Not even a warning when deleting and no possible way to get the remark back with an undo function.

• Please read the detailed information given in the official help article here: View, reply, print comments in Adobe Acrobat 

I've come to terms with the fault you guys made to remove the checkboxes, but this is just stupid. Why should I be able to delete a remark made by anyone else and why are there no warnings when I actually accidentally do.

• We are sorry for the inconvenience caused and will consider adding the check mark by default for future updates of Acrobat DC

In the latest update of Acrobat DC, the checkbox is moved to the right click menu of the comment. Open comment>Right Click>Add Checkmark

To make matters worse, the "resolve" button, which I now have to use due to the lack of the checkbox, is next to the delete button, so if I accidentally move my mouse too far, I delete the comment without any way to undo this.

Please make the remarks from other collaborators locked on default, or make an extra warning box when deleting remarks, or make it possible to use undo in the cloud reviews.

Thanks!

• We would appreciate  your feedback on the same, and request you to use this form to request new features or suggest modifications to existing features- Feature Request/Bug Report Form 

Thanks,

Akanchha