Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

sigvalue larger than expected

New Here ,
Aug 26, 2018 Aug 26, 2018

An error information appears when I am creating a digital signature saying "Creation of this signature could not be completed. SigValue is 424 bytes larger then expected".

This problem occurs after introducing a time stamp server in "security setting". Could be relevant.

TOPICS
Security digital signatures and esignatures
6.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 29, 2018 Aug 29, 2018

Hi Ivanz7777,

Acrobat 9 is not compatible with Windows 10, Older versions of Acrobat (XI, X, 9) system requirements so problems with it are to be expected. You may try repairing Acrobat using "Repair installation" option under Help menu, reboot the machine after repair and check.

-Shivam

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 27, 2018 Aug 27, 2018

Hi Ivanz7777,

As per the issue description mentioned above, you are getting above-mentioned error when trying to creating a certificate signature on a pdf, is that correct?

Could you let us know dot version of Acrobat / Reader and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version: Identify the product and its version for Acrobat and Reader DC

Are you getting this error when creating a signature without configuring a time stamp server?

Let us know if you need any help.

Shivam

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 29, 2018 Aug 29, 2018

Hi Shivam,

I am using Acrobat 9 Pro (version 9.0.0) on Windows 10 Home.

There is no error when creating a signature without configuring a time stamp server.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 29, 2018 Aug 29, 2018

Hi Ivanz7777,

Acrobat 9 is not compatible with Windows 10, Older versions of Acrobat (XI, X, 9) system requirements so problems with it are to be expected. You may try repairing Acrobat using "Repair installation" option under Help menu, reboot the machine after repair and check.

-Shivam

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 07, 2022 Feb 07, 2022
LATEST

Hallo Shivam

ich habe das gleiche Problem mit Adobe Acrobat Pro DC. Und nur wenn ich eine Signatur mit Zeitstempel einfüge. Was kann ich tun? Installation reparieren habe ich schon gemacht, hat nichts gebracht.

Wir sind ein Unternehmen und ich brauche das.

Grüsse

Patrick

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines