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Software management systems register Acrobat DC as Standard

New Here ,
Jul 28, 2020

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Because it uses the same installer, all my SAM systems register Acrobat as all being Standard even though they should be a mix of Pro and Std.  How do we get systems to register Acrobat by the LEID or SWID?  Pull it straight from the XML file under the REGID...Adobe folder?  A registry key? What have others done

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General troubleshooting, How to, Install update and subscribe to Acrobat

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Software management systems register Acrobat DC as Standard

New Here ,
Jul 28, 2020

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Because it uses the same installer, all my SAM systems register Acrobat as all being Standard even though they should be a mix of Pro and Std.  How do we get systems to register Acrobat by the LEID or SWID?  Pull it straight from the XML file under the REGID...Adobe folder?  A registry key? What have others done

TOPICS
General troubleshooting, How to, Install update and subscribe to Acrobat

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32

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Jul 28, 2020 0
Adobe Community Professional ,
Jul 28, 2020

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Did you or have you used th Customization Wizard during the initial install?

 

See here:

https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/advancedconfig.html 

 

And here: https://www.adobe.com/devnet-docs/acrobatetk/index.html 

See here for LEID:

 

https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html 

 

You should also post this inquiry in the Enterprise and Teams community forum: https://community.adobe.com/t5/enterprise-teams/bd-p/enterprise-and-teams?page=1&sort=latest_replies... 

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Jul 28, 2020 0
RJTop LATEST
New Here ,
Jul 29, 2020

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The End Users run the installation directly from the link they get from their "Welcome to Adobe" email.  It takes them to the web, they set up an account, and get a download link.

 

I'll review the links you gave me and see if that helps me any.

 

Thank you!

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