Some installations say "Request Signature", some say "Adobe Sign." Why the difference?

Community Beginner ,
Feb 24, 2021 Feb 24, 2021

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I have about 25 installations of Adobe Acrobat DC in my company, all licensed through Teams. They were all installed the exact same way, and they all have automatic updates on and are all currently up to date. 

 

When you go into Tools, some installations have an icon called "Request Signatures." Some have a button named "Adobe Sign". They both do the same thing, but why are they different when they are all installed the same way and are all kept up to date? 

 

It's a minor issue to be sure, but it does confuse people when you train them on how to use the product. 

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General troubleshooting

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Adobe Employee ,
Feb 25, 2021 Feb 25, 2021

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Hi Chris,

 

Hope you are doing well and thanks for well explaining your question.

 

Your observation is correct. Request Signature and Adobe Sign, both do the same job. However, its accessible from multiple places.

1- Under Tools>Request signature gives you a quick access to send the document for signature.

2- Similarly its available under Fill & Sign Tool (updated versions), which would let you choose to sign yourself or send it for signature. https://helpx.adobe.com/acrobat/using/send-for-signature.html 

3-There's one other place you might have not noticed, in menu-bar at top Sign>Request Signature 

 

The purpose of all these multiple options available is to make this feature accessible from multiple places. 

 

Thanks,

Akanchha 

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