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Surface screen blinks when "drawing" comments

New Here ,
Jan 14, 2020

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I have adobe acrobat pro 2017 (version 2017-011-30156 - says there are no updates to insltall).  When I use draw (pencil) to make comments, the screen blinks every time I go to draw/write a comment.  It happens when I use my mouse (which I do not do much) as well as using the pen on my surface screen.  Is this "blink" of the screen standard?  Any way to make it stop - it is really annoying when editing a document.  It does not seem to happen in other applications (e.g., Word).  I have Windows 10 pro version 1903 (64 bit OS).

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Comment review and collaborate PDF, How to

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Surface screen blinks when "drawing" comments

New Here ,
Jan 14, 2020

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I have adobe acrobat pro 2017 (version 2017-011-30156 - says there are no updates to insltall).  When I use draw (pencil) to make comments, the screen blinks every time I go to draw/write a comment.  It happens when I use my mouse (which I do not do much) as well as using the pen on my surface screen.  Is this "blink" of the screen standard?  Any way to make it stop - it is really annoying when editing a document.  It does not seem to happen in other applications (e.g., Word).  I have Windows 10 pro version 1903 (64 bit OS).

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Comment review and collaborate PDF, How to

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Jan 14, 2020 0
Adobe Community Professional ,
Jan 14, 2020

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I have an MS Surface Pro with Acrobat DC Pro (Continuous subscription release) 2019-021.20061 running on Windows 10 (64 bit) 1903.  I don't see the "blink" when using any of the comment tools, including the pencil.

 

But from your description, it appears that you have a "desktop" license, that is you pay for it once (not a monthly or annual subscription fee), download it, and use it. Updates are very infrequent with that version. It is on a slightly different release track and might indeed have the problem you describe. Hopefully someone else can confirm this problem.

 

Info about desktop version of Acrobat from the Adobe website:

"Acrobat 2017 desktop software is available as a one-time purchase. It does not include quarterly Acrobat feature enhancements or access to premium Adobe Document Cloud services like Adobe Sign via your web browser and mobile devices."

Bevi Chagnon | Designer & Technologist for Accessible InDesign + PDFs | Books @ www.PubCom.com/books — NEW! Accessible InDesign + PDF

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Jan 14, 2020 0
New Here ,
Sep 17, 2020

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Did you ever find a solution to this? I have the same problem, though I have a Creative Cloud subscription. It's so frustrating, but nothing I've tried has resolved the problem.

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Sep 17, 2020 0
New Here ,
Sep 20, 2020

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Did you seem to solve the problem? I have the same issue and I am using Surface Book 3 and it's very irritating 

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Sep 20, 2020 0