Tech Support and pre-sales.

New Here ,
Mar 14, 2021 Mar 14, 2021

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Trial downloads are NOT working and time has expired to try these applications.
How can we reach an actual HUMAN at Adobe?  we are looking at 20-seats but NOT if customer service is this bad!

 

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Edit and convert PDFs, Install update and subscribe to Acrobat, PDF forms

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Most Valuable Participant ,
Mar 14, 2021 Mar 14, 2021

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Keep in mind that Teams / Enterprise plan holders have an Admin Console to manage seats and send out software packages, plus other perks that individual subscribers don't have.

https://www.adobe.com/creativecloud/business/teams/plans.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Most Valuable Participant ,
Mar 14, 2021 Mar 14, 2021

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Also may be good to know that retail licenses, while nominally cheaper, are almost completely unsuitable for a business to buy for its staff; please ask if you'd like to know why. 

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