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I can not seem to find any option for customer support. Even signing in to my account I could not initially do, as it was not sending verification codes to email address. Downloader Authenticator App and that requires a QR code which I have no idea how to find. Hardly intuitive for a leading software company that is supposed to enable the design of these very user digital interaction.
Finally I got logged in, I think through my Google account.
Getting down to the technical issue now, I can not open Adobe Acrobat, it creates an "internal Error" in windows when I try and open it
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Over the past couple of years, Adobe has slowly eliminated its customer and technical support options for us customers.
To me, it's poor business policy to sell a premium product at a premium price and not provide any means of customers getting tech support on it.
Suggestions:
All of the above are your consumer rights in the US.
If you're in a different country, you might have other options...or none at all.
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You can find all the phone numbers and hours for Adobe Customer Support at:
https://helpx.adobe.com/contact/phone.html
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Hopefully, someone at Adobe will answer the phone and answer the question!