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Text is SUDDENLY not showing in ACROBAT PRO DC

New Here ,
Sep 17, 2019

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Can someone help please? 

While editing a PDF created in powerpoint's pdf, suddenly half of the text in most of the pages dissappeared, or turned another color. This happened AFTER already editing some pages for an hour. 

Now when I open acrobat it does not show some text in other documents too.

What has happened? and how can I fix it? 

I have windows 10, and acrobat pro dc.

 

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Text is SUDDENLY not showing in ACROBAT PRO DC

New Here ,
Sep 17, 2019

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Can someone help please? 

While editing a PDF created in powerpoint's pdf, suddenly half of the text in most of the pages dissappeared, or turned another color. This happened AFTER already editing some pages for an hour. 

Now when I open acrobat it does not show some text in other documents too.

What has happened? and how can I fix it? 

I have windows 10, and acrobat pro dc.

 

TOPICS
Edit and convert PDFs, PDF forms

Views

2.6K

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Sep 17, 2019 0
Adobe Employee ,
Sep 18, 2019

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Hey there!

 

Looking at the description given above, it seems to be a problem with multiple pdf open within Acrobat? Also, it looks like you are unable to see half of the document's text recently? If yes, then you may try the following suggestions-

1- Reboot Acrobat as well as your system once (do save all the work before you proceed)

2- Launch Acrobat and check for the update. Open Acrobat>Help>Check for update https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

3- Repair installation Open Acrobat>Help>Repair Installation

4- If none of the solution works, then-

Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Enhanced Security" and "Protected View">OK>Reboot Acrobat.

Note: Changing the above security settings could pose security risks. We suggest you to turn it back On once you are done with testing.

 

Let us know the result.

 

Thanks,

Akanchha

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Sep 18, 2019 0
New Here ,
Sep 19, 2019

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All of this did NOT work. The text is not showing in all of the pages. I have no idea why. The program is brand new. It was my first time using it when it happened. It happened an hour after first use.

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Sep 19, 2019 0
New Here ,
May 05, 2020

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KasiaFarkas did anyone ever respond to you about this issue?

 

Im having a similar problem with some of my slides. How did you finally solve it.

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May 05, 2020 0
New Here ,
Aug 25, 2020

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hello there, i have the same problem when I save as my ppt to pdf and open it to Acrobat reader DC, most of the text are not visible. Here is the solution:

Navigate to Edit> preferences> accessbility, and then uncheck the "Replace Document Colors", then OK.

Its Done....

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Aug 25, 2020 0