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I created the document and now I am unable to open document I have it states what it is in the subject line the verison I have is 20.013.20064.1263
Thank you for reaching out and sorry for the delay in response.
As per your description above, you get the error Access denied when trying to open a particular PDF. Did you add any security to the PDF before saving it?
Would you mind sharing the screenshot of the window where the error appears? Are you using the Adobe Acrobat Reader DC or the Adobe Acrobat DC application?
We will be waiting for your response.
Let us know if the issue is already resolved.