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There was an error opening this document. Access denied

New Here ,
Nov 04, 2020

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I created the document and now I am unable to open document I have it states what it is in the subject line the verison I have is 20.013.20064.1263

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There was an error opening this document. Access denied

New Here ,
Nov 04, 2020

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I created the document and now I am unable to open document I have it states what it is in the subject line the verison I have is 20.013.20064.1263

TOPICS
General troubleshooting

Views

38

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Nov 04, 2020 0
Adobe Employee ,
Nov 06, 2020

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Hey! 

 

Thank you for reaching out and sorry for the delay in response.

 

As per your description above, you get the error Access denied when trying to open a particular PDF. Did you add any security to the PDF before saving it? 

Would you mind sharing the screenshot of the window where the error appears? Are you using the Adobe Acrobat Reader DC or the Adobe Acrobat DC application?

 

 

We will be waiting for your response.

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi

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