There was an error opening this document. Can't decrypt this document.

New Here ,
Feb 26, 2021 Feb 26, 2021

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I opened a PDF file in Adobe Acrobat 8.1 but this message popped up. The PDF file has no password. This is the first time I'm opening the PDF file using Acrobat 8.1.

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General troubleshooting

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Most Valuable Participant ,
Feb 26, 2021 Feb 26, 2021

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That's very old. Can you open it in current Acrobat?

By the way, one cause of this is disk corruption, and another is ransonware attack.

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Most Valuable Participant ,
Feb 26, 2021 Feb 26, 2021

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Oh, but careful. Installing Acrobat DC will uninstall Acrobat 8, and you will NEVER BE ABLE TO GET IT BACK.

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