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this file was damaged . anyone can repair it please it is so important

Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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TOPICS
Cancel subscription , Crash or freeze , Create PDFs , Edit and convert PDFs , General troubleshooting , How to , Install update and subscribe to Acrobat , JavaScript , PDF forms , Print and prepress , Rich media and 3D , Scan documents and OCR , Security digital signatures and esignatures , Standards and accessibility

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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You might be able to find a third-party service to repair it for you.

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Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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do you know any servie an repair it ?

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Engaged ,
Feb 02, 2021 Feb 02, 2021

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The file is truncated after the first 87MB, It doesn't have an xref table or catalog (or page table). There is not enough information left to recreate the PDF.

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Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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This is basically its size, and the file was running at this size before it got corrupted

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Engaged ,
Feb 02, 2021 Feb 02, 2021

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That's too bad. Unfortunately the corruption doesn't seem to be reversable. You'll need to find another copy somewhere. Perhaps next time make a second copy and mark it Read-only.

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Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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Untitled.png

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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Unfortuntely, there is nothing you can do to repair this file. Acrobat already tried, and failed to repair it. You need to use a backup copy of the file to restore it's contents. 

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Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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Can you explain to me how i can know there is a backup COPY or no ?

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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If you've ceated a backup of your computer recently, you would probably know. If this is a computer that is maintained by an IT department, talk to whoever is in charge of backups and see if they can help you. If you don't have a backup, please learn from this experience and start creating regular backups. If you have an Apple Mac, the Timemachine application that's built into the operating system makes this very easy, if you are on Windows, I assume there are corresponding tools available. 

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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In computer science there are only two categories of users: those who have already lost data and those who will lose data.

 

Make backup, make backups , make backups!

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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I haven't heard that before, but I know it to be true (Don't ask). I like that!  

Dave

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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Can you share the actual file with us?

You can attach it to the original message using the tiny paperclip icon at the bottom when you edit it, or upload it to a file-sharing website (like Dropbox, Google Drive, Adobe Cloud, etc.), generate a share link and then post it here.

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Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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thats the file . do you can help me ?

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Community Expert ,
Feb 02, 2021 Feb 02, 2021

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No, sorry, it seems broken beyond repair. Hopefully you have a backup copy of it somewhere.

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Community Expert ,
Feb 03, 2021 Feb 03, 2021

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@Shehab5D99: It's useless to post twice. I merged the two topics.

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