My Touch up reading order accessibility tool stopped working halfway through the process of making the document accesible. It was working fine on the first three pages but suddenly I am unable to to tag items when I highlight them and click a tag option from the TURO menu. When I highlight a block of text and click a tag option it doesnt even give it a reading order number so I know it's not hidden under another tag. Anyone else have this issue or know how to fix it? It seems auto tagging the document brings back the ability to tag but it also means all of the manually inputed tags i've created get deleted which is less than ideal. please help!
General troubleshooting, Standards and accessibility
I have been expereincing the same issue. The touch up reading order tool worked for about 60% of the pages of my PDF. But on the other pages, the TURO tool will not tag the features. I can highlight text and images, and choose an option from the TURO menu, but no reading order or tag is created.