Copy link to clipboard
Copied
My client is continuously receiving a reminder from Adobe that they are no longer supporting the 2015 version. These reminders pop-up everytime she opens Adobe. How can I stop these reminders from popping up. This is on a Windows 10 computer.
Attached is the notice itself
Copy link to clipboard
Copied
Hi Christopher
Hope yo are doing well and sorry for the trouble. As described, your client is getting the reminder every time she opens the Adobe Acrobat application.
Please try the following preference setting and see if that helps. Go to Edit (Windows), Adobe Acrobat (Mac) > Preferences > General > Under 'Messages from Adobe' Uncheck 'Show me messages when I launch Adobe Acrobat' > Click OK and reboot the application and check.
Hope this will help
Regards
Amal