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Turn off reminders to update: Support for Adobe 2015 is no longer available

New Here ,
Oct 27, 2020

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My client is continuously receiving a reminder from Adobe that they are no longer supporting the 2015 version. These reminders pop-up everytime she opens Adobe. How can I stop these reminders from popping up. This is on a Windows 10 computer. 

 

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Turn off reminders to update: Support for Adobe 2015 is no longer available

New Here ,
Oct 27, 2020

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My client is continuously receiving a reminder from Adobe that they are no longer supporting the 2015 version. These reminders pop-up everytime she opens Adobe. How can I stop these reminders from popping up. This is on a Windows 10 computer. 

 

Attached is the notice itself

TOPICS
General troubleshooting

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45

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 27, 2020 0
Amal. LATEST
Adobe Employee ,
Oct 27, 2020

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Hi Christopher

 

Hope yo are doing well and sorry for the trouble. As described, your client is getting the reminder every time she opens the Adobe Acrobat application.

 

Please try the following preference setting  and see if that helps. Go to Edit (Windows), Adobe Acrobat (Mac) >  Preferences > General > Under 'Messages from Adobe' Uncheck 'Show me messages when I launch Adobe Acrobat' > Click OK and reboot the application and check.

 

Hope this will help

 

Regards

Amal

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