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Unable to combine 2 files

New Here ,
Jun 02, 2020

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Hi,

 

When I want to convert 2 files example JPG or I want to conbine 2 PDF files by right cliking on mouse, I have this error.

The rest everything work, when i'm printing, the problem is when I do a right click and choose combine file in the menu.

 

PDFMaker-error.png

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Unable to combine 2 files

New Here ,
Jun 02, 2020

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Hi,

 

When I want to convert 2 files example JPG or I want to conbine 2 PDF files by right cliking on mouse, I have this error.

The rest everything work, when i'm printing, the problem is when I do a right click and choose combine file in the menu.

 

PDFMaker-error.png

Topics

Create PDFs

Views

201

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Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Amal. LATEST
Adobe Employee ,
Jun 04, 2020

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Hi there

 

We are sorry for the trouble. As described you are not able to combine the PDFs by right click and getting the error message posted above.

 

Is this a behavior with a particular PDF file or with all the PDFs that you try to combine? Please try with different sets of PDF files and check.

 

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Adobe Acrobat DC

 

Make sure you have the latest version 20.009.20067 installed. Go to Help > Check for Updates and see if that works.

 

You may also try to repair the installation (For Windows Only) and see if that makes any difference.

 

Let us know how it goes

 

Regards

Amal

 

 

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