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Unable to Edit PDF

New Here ,
Aug 18, 2020 Aug 18, 2020

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I am unable to edit a scanned document.

I uninstalled Adobe Acrobat and Acrobat Reader and reinstalled back and still has the same error message.

it shows the following message:

The procedure entry point 

?SetDeskewOptions@CPageRecognition@IDRS@@QAEXABVCDeskew

Options@2@@Z could not be located in the dynamic link library 

C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\Plug_ins\PaperCapture\OCRLibraryInf.dll.

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Edit and convert PDFs , PDF forms

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correct answers 1 Correct answer

Adobe Employee , Aug 18, 2020 Aug 18, 2020

Hi Tony

 

We are sorry for the trouble. As described unable to edit the scanned PDF and getting the above mentioned error

 

Is this a behavior with a particular PDF file or with all the PDF that you try to edit? Please try with a different PDF file and check.

 

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > Aout Adobe Acrobat and make sure you have the latest version 20.12.20041 installed. Go to Help > Check for Updates.

 

You may also refer to the s

...

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Adobe Employee ,
Aug 18, 2020 Aug 18, 2020

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Hi Tony

 

We are sorry for the trouble. As described unable to edit the scanned PDF and getting the above mentioned error

 

Is this a behavior with a particular PDF file or with all the PDF that you try to edit? Please try with a different PDF file and check.

 

What is the version of the Adobe Acrobat DC you are using? To check the version go to Help > Aout Adobe Acrobat and make sure you have the latest version 20.12.20041 installed. Go to Help > Check for Updates.

 

You may also refer to the steps provided in a similar discussion https://community.adobe.com/t5/acrobat/procedure-entry-point-not-found-ocrlibraryinf-dll/td-p/980876... and see if that works for you.

 

Let us know how it goes.

 

Regards

Amal

 

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Community Expert ,
Aug 19, 2020 Aug 19, 2020

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Hi,

 

Are you able to share a document that shows the problem?

 

Regards

 

Malcolm

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New Here ,
Aug 19, 2020 Aug 19, 2020

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Hello Amal & BarbalaeDC,

 

I updated the most recent version for adobe acrobat pro dc to 2020.012.20043 and I read one of the links you guys sent me from 2018. We had IRIS Software for a brand new printer that we installed on July/2020 so I had to uninstall the IRIS and now is able to edit the files.

 

Thank you so much.

 

Regards and stay safe.

 

Tony Jimenez

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Adobe Employee ,
Aug 19, 2020 Aug 19, 2020

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Hi there

 

We are glad to hear that its working fine for you.

 

Please feel free to contact us for any assistance required in the future.

 

Regards

Amal

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