• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

unable to enter password

New Here ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

I have a number of password protected .pdf. They used to open no problem. Since I did the big Windows update, I am unable to enter a password in the field. The reader does not recognize my typing. I uninstalled and reinstalled. Ideas? 

TOPICS
General troubleshooting

Views

561

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 24, 2021 Feb 24, 2021

Copy link to clipboard

Copied

When you say the reader, what program are you using to try and open these password protected PDFs?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2021 Feb 25, 2021

Copy link to clipboard

Copied

LATEST

Hi there..

I hope the following link will help you solving this issue...

https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines