Unable to fill in form after preparing it

New Here ,
Apr 21, 2021 Apr 21, 2021

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Hi!

 

I had a 37 page document to prepare today, as I have many times I prepared it as usual then closed the prepare tool and saved it. I then went to fill in my document but there are no blue areas that would usually be there to fill in. No date boxes or dropdown menus etc etc. If I then go back into prepare I can see all the work I did this morning. It's all there. But when I close prepare my form goes back to having no editable spaces or dropdowns again. Please help!!!

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Create PDFs, Edit and convert PDFs, General troubleshooting, PDF forms

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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What can you see at the place of the dropdowns?

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New Here ,
Apr 21, 2021 Apr 21, 2021

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Nothing, just blank space and my cursor has a little dotted rectangle next to it

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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Are this read only fields?

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New Here ,
Apr 21, 2021 Apr 21, 2021

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I don't think so. They are acting like it but they are just blank spaces? They have been prepared as editable fields. No permissions are set in security and all my other documents work fine. This one just won't show the prepared fields for some reason?

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New Here ,
Apr 21, 2021 Apr 21, 2021

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Screenshot 2021-04-21 15.30.11.pngScreenshot 2021-04-21 15.29.10.png

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New Here ,
Apr 21, 2021 Apr 21, 2021

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What I see when I click Prepare and what I see when I close Prepare and try to fill in. 

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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Can you share the form?

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