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Unable to Install Reader DC Error Newer Version Installed

New Here ,
Mar 05, 2017

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I can Download Adobe Acrobat Reader DC and at 50% it starts to Install

Install fails with message "Newer Version already Installed" I was having problems with the existing version as it was asking for a key and that I did not have privilege.

I uninstalled the program from the control panel and I suspect there may be some remnants still about.

Could this be the case and if so how do I get rid of them.

I know I should have uninstalled it from the start menu.

Hi bilko01,

Please try to run Adobe Acrobat cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then restart your system.

After the restart, install the application from here: Adobe - Adobe Acrobat Reader DC Distribution

Let us know if the issue still persists.

Regards,

Meenakshi

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Install update and subscribe to Acrobat

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Unable to Install Reader DC Error Newer Version Installed

New Here ,
Mar 05, 2017

Copy link to clipboard

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I can Download Adobe Acrobat Reader DC and at 50% it starts to Install

Install fails with message "Newer Version already Installed" I was having problems with the existing version as it was asking for a key and that I did not have privilege.

I uninstalled the program from the control panel and I suspect there may be some remnants still about.

Could this be the case and if so how do I get rid of them.

I know I should have uninstalled it from the start menu.

Hi bilko01,

Please try to run Adobe Acrobat cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then restart your system.

After the restart, install the application from here: Adobe - Adobe Acrobat Reader DC Distribution

Let us know if the issue still persists.

Regards,

Meenakshi

Topics

Install update and subscribe to Acrobat

Views

5.8K

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 05, 2017 0
Adobe Employee ,
Mar 21, 2017

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Hi bilko01,

Please try to run Adobe Acrobat cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs and then restart your system.

After the restart, install the application from here: Adobe - Adobe Acrobat Reader DC Distribution

Let us know if the issue still persists.

Regards,

Meenakshi

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Mar 21, 2017 0
New Here ,
Mar 21, 2017

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Meenakshi,

Thank you for your follow up.

I did download the Cleaner Tool some time back and it did fix the problem

Rick

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Mar 21, 2017 0
New Here ,
Oct 29, 2019

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DID NOT WORK!  It gets about 75% done, and then gives me this message......Screenshot 2019-10-29 13.31.49.png

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Oct 29, 2019 0
New Here ,
Aug 12, 2020

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Same error here

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Aug 12, 2020 0