Highlighted

Unable to open password protected PDF it open with the attached error message

New Here ,
Sep 30, 2020

Copy link to clipboard

Copied

 

Nothing to see here error message 

 

Views

67

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to open password protected PDF it open with the attached error message

New Here ,
Sep 30, 2020

Copy link to clipboard

Copied

 

Nothing to see here error message 

 

Views

68

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

Copy link to clipboard

Copied

Are you able to open it directly in Acrobat/Reader? Does the document require a password to open?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 30, 2020 0
Amal. LATEST
Adobe Employee ,
Sep 30, 2020

Copy link to clipboard

Copied

Hi there

 

We are sorry for the trouble. As described, you are unable to open the PDF and getting the attached error message.

 

++ Adding to the discussion.

 

It look like you are trying to open the PDF in Edge browser. Please try to download the PDF to your computer locally and then try to open it with Adobe Acrobat/Reader DC using the password and check.

 

If you have got the PDF from a different user and forgotten the password to open it, please try to get in touch with the owner/author of the PDF file.

 

Hope this information will help .

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 30, 2020 0