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Unable to open PDFs in Acrobat.

New Here ,
Sep 03, 2018

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Every download I try to open in Adobe gives me an error message that the file is damaged or isn't supported.  This happens if I try with an attachment in an email or a scan I have done on my own. I have tried to repair my installation and checked for updates.

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PDF forms, Windows

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Unable to open PDFs in Acrobat.

New Here ,
Sep 03, 2018

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Every download I try to open in Adobe gives me an error message that the file is damaged or isn't supported.  This happens if I try with an attachment in an email or a scan I have done on my own. I have tried to repair my installation and checked for updates.

Topics

PDF forms, Windows

Views

113

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Guide ,
Sep 03, 2018

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First thing I'd recommend is looking at the following:

https://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

If that doesn't provide help please:

  • Provide details on Operating System you are using and version (e.g. Windows 10).
  • Version of Adobe Acrobat Pro DC you are using (have you updated to the latest version?)
  • Information on the file type you are opening (I've assumed you are trying to open PDFs?).
  • Provide screenshots of any errors you might be seeing as well pls.
  • Are you opening a PDF Form? or any PDF? (If the issue is not specific to PDF forms I'll move it to another forum for better support).

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