Unable to print from OneNote using Adobe PDF printer.

Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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When I attempt to print something from Microsoft OneNote using the Adobe PDF printer, all I get is a Notepad document with error codes.

Nick5CFC_0-1614019681362.png

 

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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EDIT:  I have tried uninstalling and reinstalling the Adobe PDF printer.

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Adobe Community Professional ,
Feb 22, 2021 Feb 22, 2021

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I just tried it, and it printed to PDF properly.  What more can you tell us about your process?  I used OneNote 2016 on Windows 10 and Acrobat Pro DC - current version.

My best,

Dave

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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I am using the OneNote for Windows 10 app.  I have Adobe Acrobat DC installed and updated.  Windows 10 pro (build 19042).

 

This only started about two weeks ago.  

 

If I am in the OneNote for Windows app and print using the Adobe PDF printer...the printer asks me what to name it and where to save it...the printer dialogue window opens up and a progress bar fills as the PDF is "created" and instead of a PDF file being the final product and NotePad file is created with the error codes I showed in the original post.

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Adobe Community Professional ,
Feb 22, 2021 Feb 22, 2021

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Can you check to see if the output file has a .pdf extension?  If it does, maybe try to right-click on it and choose Open with... and find and select Acrobat.  Let us know what you find.

 

My best,

Dave

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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The output is a text document (.log)... I shared one in the original post.  The file is not a PDF nor does it have the extension.

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Adobe Community Professional ,
Feb 22, 2021 Feb 22, 2021

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Got it.  Interesting that it is mentioning a font error w/ courier.  Is courier used in the file (that you know of)?  If so - and if you changer it, do you get a better result?

Dave

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Community Beginner ,
Feb 22, 2021 Feb 22, 2021

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All my files in OneNote are created by using the stylus (I am on a Surface Pro tablet PC).  So, there are no fonts being used as I am not typing on the documents that I am trying to print.

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