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I have people who have the latest Adobe DC, and PDF files which are protected from editing which they used to be able to redline, are presenting the password box and not allowing redlining.
The PDF files are created to be compatible from Acrobat 5.0 onwards.
What might have changed and how can we enable redlining on these documents?
There are different levels of password protection. There is a big difference between security against changing the document versus commenting. I suspect that the PDF files in question disallow both changing the document and commenting.