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unable to save changes in adobe acrobat dc

New Here ,
Apr 18, 2017 Apr 18, 2017

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when i try to save changes to a document that i have received from my email as an attachment, it doesn't work. The save or save as window appears to be blank.

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[Moved from Reader forum to an Acrobat forum... Mod]

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Edit and convert PDFs

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correct answers 1 Correct answer

Community Expert , May 06, 2018 May 06, 2018

You can't save a file if you don't make any changes to it. You can use Save As, though.

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Adobe Employee ,
Apr 18, 2017 Apr 18, 2017

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Hi jenniferw52448115,

As you have mentioned that the save window appears blank when you try to save file, please try unchecking the box for "Show online storage when saving files".

For that, go to Edit menu > Preferences > General and uncheck the box.

Make sure you click Ok to save settings.

Now try to save file and check if it works fine

Let us know if you need any help.

Regards,

Meenakshi

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New Here ,
May 06, 2018 May 06, 2018

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This did not work for me and the save button is still unclickable

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Community Expert ,
May 06, 2018 May 06, 2018

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You can't save a file if you don't make any changes to it. You can use Save As, though.

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New Here ,
Jul 02, 2020 Jul 02, 2020

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This worked for me!

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New Here ,
Jan 29, 2021 Jan 29, 2021

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Thank you 🙏🏼

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New Here ,
Aug 17, 2021 Aug 17, 2021

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Thank You, It works for me fine

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New Here ,
Oct 25, 2021 Oct 25, 2021

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It works!! thanks!

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New Here ,
Jan 27, 2022 Jan 27, 2022

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I searched high and low for this resolution! Thank you! 

 

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New Here ,
Sep 07, 2022 Sep 07, 2022

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Thank you - I haven't been able to save my text notes on my PDF files.  Changing preferences worked!!!

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