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unable to save changes in adobe acrobat dc

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Apr 18, 2017

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when i try to save changes to a document that i have received from my email as an attachment, it doesn't work. The save or save as window appears to be blank.

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Correct answer by try67 | Most Valuable Participant

You can't save a file if you don't make any changes to it. You can use Save As, though.

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unable to save changes in adobe acrobat dc

New Here ,
Apr 18, 2017

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when i try to save changes to a document that i have received from my email as an attachment, it doesn't work. The save or save as window appears to be blank.

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Reader forum to an Acrobat forum... Mod]

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Correct answer by try67 | Most Valuable Participant

You can't save a file if you don't make any changes to it. You can use Save As, though.

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Apr 18, 2017 0
Adobe Employee ,
Apr 18, 2017

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Hi jenniferw52448115,

As you have mentioned that the save window appears blank when you try to save file, please try unchecking the box for "Show online storage when saving files".

For that, go to Edit menu > Preferences > General and uncheck the box.

Make sure you click Ok to save settings.

Now try to save file and check if it works fine

Let us know if you need any help.

Regards,

Meenakshi

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Apr 18, 2017 1
New Here ,
May 06, 2018

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This did not work for me and the save button is still unclickable

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May 06, 2018 0
Most Valuable Participant ,
May 06, 2018

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You can't save a file if you don't make any changes to it. You can use Save As, though.

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May 06, 2018 0
anoom LATEST
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Jul 02, 2020

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This worked for me!

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Jul 02, 2020 0