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Unable to save files to document cloud

New Here ,
Aug 17, 2020

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Of late I am unable to save files from my iPad Pro or iPhone to document cloud. It says "Couldn't upload that file. A copy was created"

 

At first when i try to save i get a saved to DC message and then "unable to save the file..."

 

 

B2F9F5A8-C7F4-4DAB-AB54-FE970C1C2DBD.png9148A88E-84A4-40B6-A9A1-02534E6A6E6B.png

 

I haven't tried doing it from any windows device though. Also, is there any way to know how much cloud memory is free in my account??

 

Kindly help

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Unable to save files to document cloud

New Here ,
Aug 17, 2020

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Of late I am unable to save files from my iPad Pro or iPhone to document cloud. It says "Couldn't upload that file. A copy was created"

 

At first when i try to save i get a saved to DC message and then "unable to save the file..."

 

 

B2F9F5A8-C7F4-4DAB-AB54-FE970C1C2DBD.png9148A88E-84A4-40B6-A9A1-02534E6A6E6B.png

 

I haven't tried doing it from any windows device though. Also, is there any way to know how much cloud memory is free in my account??

 

Kindly help

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Aug 17, 2020 0
Peru Bob LATEST
Adobe Community Professional ,
Aug 17, 2020

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Acroat forum so that proper help can be offered.

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