Unable to word search on a PDF when in our VDI/remote desktop

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Mar 30, 2021 Mar 30, 2021

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Hello,

           On our remote desktop VDI Adobe Acrobat Reader DC or Pro is unable to find any words for a several users since being updated on 2/11. Yet on my Office PC it works fine and is up to date when searching for words on the same document. Had them switch machines and still same issue. No one has had any issue ever with searching for words on a PDF. Is this a bug in the new version of PRO/Reader DC only on remote desktops? because the Crtl+F work around does not work neither did the hotfix update version you guys put out to fix this issue last month. We have tried reinstalling but that doesn't fix it either. Basically we are stuck at this point and unable to search words.

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