Update of Adobe XI results in a 1311 error, "can not find the data1.cab file". After checking the entire C: drive the file is not there. Tried reinstalling and received the same error. Where does file come from and when is it loaded?

Forum|Forum|10 years ago
January 28, 2016
1 reply
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I get a 1311 error upon the last update to acrobat XI, 'can not find the data1.cab file". The file is not on my C: drive. I tried to repair the installation and got the same error. Where does this file come from and when is it put on the hard drive?

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kglad

Community Expert

what installation files (names and extensions) are you using?

jamesr27133408Author

Participant

I restarted the original downloaded setup life for XI and was asked if I wanted to repair Acrobat XI and answered YES. I then got the same error 1311 when it could not find the data1.cab file. This was the same file that I used when I upgraded to XI.