Using applications on more than 2 computers.

Explorer ,
Apr 01, 2021 Apr 01, 2021

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I have 2 PCs that have Adobe Creative Cloud applications. I wanted to install Acrobat DC on a third PC - it is not installed on the other machines.

When I try to run Acrobat, I get this infuriating message: "Acrobat DC can only be activated on 2 devices simultaneously".
While I am often signed in on 2 machines,  Acrobat is an example of an application installed on a 3rd but I can't use it.

Can I suggest Adobe either 

1) Revisit the message "Acrobat DC can only be activated on 2 devices simultaneously" since it is plainly incorrect.  The issue appears to be more about how many machines are currently activated.

or
2) Introduce a little flexibility in the Creative Cloud application that detects how many actual apps are present on a given machine?

TOPICS
Create PDFs, General troubleshooting

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correct answers 1 Correct Answer

Adobe Community Professional , Apr 01, 2021 Apr 01, 2021
You can install Acrobat and Creative Cloud on any PCs you like, but you can only activate two simultaneously with your Adobe ID. When connecting on a 3rd PC with your Adobe ID you should be prompted to deactivate another PC (or all).

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Adobe Community Professional ,
Apr 01, 2021 Apr 01, 2021

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You can install Acrobat and Creative Cloud on any PCs you like, but you can only activate two simultaneously with your Adobe ID.

 

When connecting on a 3rd PC with your Adobe ID you should be prompted to deactivate another PC (or all).

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Explorer ,
Apr 02, 2021 Apr 02, 2021

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Greetings, JR... and thank you for taking the time to reply 🙂

After a little head-scratching, I came to understand how to make Acrobat available on a third machine... the point I was making was that the message Adobe pops up when attempting to use Acrobat on a third machine is a little 'off.'- it is quite specific -  the application can't be activated on more than 2 machines - the message takes no account of the fact the application is only installed on one machine - nor does it mention having to deactivate a machine.

 

Your point about deactivating a machine to make a 'licence' (for want of a better word) is the only solution but "Acrobat DC can only be activated on 2 devices simultaneously" does not reflect this clearly.  

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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The Creative Cloud (and the Document Cloud too) license is very flexible.

It is very convenient for freelancers, small companies, trainers, etc.

 

You can go to work anywhere with your tools without having to carry a computer. Of course, you need a fast connection.

And if when you leave your client's home or the training room you forget to disconnect a computer, that's okay, you can disconnect it remotely.

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