Video embed into PDF not working

[Ski0101]

Hello - we used to be able to embed a video file into a pdf. Now that you have dumped "Flash" we cannot get a video to play within a PDF - on an iphone or on a desktop iMac. Is there a replacement of something else we can do to make this work?

[Amal.]

Hi Ski

Hope you are doing well and sorry for the trouble. As described you are unable to insert the video into the PDF file.

Would you mind sharing the workflow/steps you are doing to insert the Video into the PDF?

What happens when you try to insert the video in a PDF file? Do you get any error message? If yes, please share the screenshot of the same for a better understanding.

For more information about inserting video into PDF file please check out the help page : https://helpx.adobe.com/acrobat/using/rich-media.html

Also, please check out the impact of Flash EOL in Acrobat and reader DC application here https://helpx.adobe.com/acrobat/kb/flash-format-support-in-pdf.html and see if that helps.

Regards

Amal