View PDF Results not working after creating PDF via Print command

New Here ,
Apr 06, 2021 Apr 06, 2021

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In Office 2019 if I hit the Adobe PDF Print option I dont get the View PDF results. It saves it fine but no pop-up to view. If I do a Save-As to the Document and and save it as a PDF it is fine. Just not working when I use the Print option. Using Acrobat XI Standard.

 

Thanks, Brad

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Create PDFs, Print and prepress

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Adobe Community Professional ,
Apr 06, 2021 Apr 06, 2021

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This is probably an issue in the Microsoft software, not anything Adobe.  But if you can be a bit more specific about your routine, it might help troubleshoot.  Are you in Word?  Are you performing a Save as PDF functionality, or are you going through the Print dialog and selecting Adobe PDF as your printer?  Acrobat XI is a bit outdated, so I don't have it at hand to run a test to try to reproduce the problem.

My best,

Dave

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