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Vincular OneDrive em aparelho Android

New Here ,
Mar 23, 2021 Mar 23, 2021

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Good afternoon. I'm trying to link an android device to the OneDrive folder. However, the following message returns to me: "Failed to link OneDrive. Please contact your IT administrator to obtain consent". Would anyone know how to help me ?!

 

WhatsApp Image 2021-03-12 at 12.59.05 (1).jpeg

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Install update and subscribe to Acrobat

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New Here ,
Apr 06, 2021 Apr 06, 2021

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Having the same issue. 

 

I have a user who has a Microsoft Duo trying to link his OneDrive to an Acrobat Pro account on his device. You can "Add Account" but then you get the alert "Failed to link OneDrive. Please contact IT admin for consent"

 

 

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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Hi there! I'm having the same issue on Android 10 (app version 21.6.0.18197). Did you manage to solve it? This is crucial for my worflow, and I'd really appreciate any help.

Thanks!

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Community Beginner ,
Jul 15, 2021 Jul 15, 2021

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PS: Actually, the message I get is: "Failed to link OneDrive. Try again." I tried multiple times, but without success.

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New Here ,
Jul 21, 2021 Jul 21, 2021

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Hi - I am having a similar error when trying to link a OneDrive folder "failed to open account, contact your IT admin". Was there a resolutiopn found for this? Permisisions issue maybe? - Thanks 

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