Visualization issue. Backgrounds disappear on every PDF

Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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HI,

since I updated the operating system (Mac OS Big Sur) the backgrounds of the PDFs generated by Indesign and Illustrator disappear. 

Anyone have the same problem?

 

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General troubleshooting, Print and prepress

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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Apple Preview is not a reliable PDF viewer, it is better used with image formats. Here is a related topic:

https://community.adobe.com/t5/illustrator/text-becoming-invisible-when-i-save-an-ai-file-as-a-pdf/m...

 

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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Yes, I know but in Acrobat backgrounds misteriosly disappear

 

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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Could you show a screen shot of your PDF in Acrobat or Reader?

If the layer option in InDesign is not set to Print, the layer would not appear in Acrobat (unless the option to export all layers were selected in the export window). 

Another possibility is there is a white element knocking out the background, in Acrobat, the page display preference Use Overprint preview should be set to Always.

 

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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I using Acrobat DC Pro. Unfortunately it's not related to layers (every layers are printable) neither Acrobat preference. In the enclosed images you see white background that it shoud be blu.

 

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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It looks like your Acrobat overprint preview preference is set to PDF/X only, try changing this to "Sempre" (Always). You may need to close and re-open your PDF after making the change.

Overprint preview.png

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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I tried. No result : (

 

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Uninstalled and reinstalled, problem solved.  Mistery of technology.

Thank you anyway for your help!

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