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What is System Scan is recommended?

New Here ,
Jan 18, 2016

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On Jan 6th I received an update so did it.  To which part of Adobe I'm not sure.  However, since that time I constantly get a popup with a Blue circle on it and it says "System Scan is recommended".  I am using a Mac and have never had nor do I need a security application if this is what I've accidently installed.  How do I get rid of it and what is it?  Thank you for your assistance! DanamcgScreen Shot 2016-01-07 at 9.42.51 PM.png

Hi danamcg,

You may have MacKeeper installed on your system. Refer this link for help How to uninstall MacKeeper from your Mac | Macworld

If this is a browser pop-up, then it's a phishing scam and should be ignored.

Regards,

Meenakshi

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Install update and subscribe to Acrobat

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What is System Scan is recommended?

New Here ,
Jan 18, 2016

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On Jan 6th I received an update so did it.  To which part of Adobe I'm not sure.  However, since that time I constantly get a popup with a Blue circle on it and it says "System Scan is recommended".  I am using a Mac and have never had nor do I need a security application if this is what I've accidently installed.  How do I get rid of it and what is it?  Thank you for your assistance! DanamcgScreen Shot 2016-01-07 at 9.42.51 PM.png

Hi danamcg,

You may have MacKeeper installed on your system. Refer this link for help How to uninstall MacKeeper from your Mac | Macworld

If this is a browser pop-up, then it's a phishing scam and should be ignored.

Regards,

Meenakshi

Topics

Install update and subscribe to Acrobat

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22.7K

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Adobe Employee ,
Jan 18, 2016

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Hi danamcg,

You may have MacKeeper installed on your system. Refer this link for help How to uninstall MacKeeper from your Mac | Macworld

If this is a browser pop-up, then it's a phishing scam and should be ignored.

Regards,

Meenakshi

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New Here ,
Jan 18, 2016

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Thank you very much.  Your reply was great and the instructions you gave me the link to were also great and very easy.  All is clean now.  I have never had a problem with anything getting past MAC security so this was really a surprise.  I will be more careful on accepting updates in the future from Adobe or anything else.  Again, thank you.  Dana

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Most Valuable Participant ,
Jan 18, 2016

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Discussion here, it's malware  https://discussions.apple.com/thread/6898737?start=0&tstart=0

If this appeared at the same time as Acrobat Reader was installed, you may have been tricked into downloading a fake, infected, Acrobat Reader. Get rid of it and download from http://get.adobe.com/reader . Be sure to look for "offers" of free software and turn them off. If you have malware, a complete wipe of your system and reinstall of everything should be considered.

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