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When creating multiple PDFs in succession, I receive two errors

New Here ,
Sep 30, 2016

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When creating multiple PDFs in succession, I receive the error: Unable to find "Adobe PDF" resource files. "acrobat.dll\AMT\" and then the error "Error registering Distiller window class. Another copy of Acrobat Distiller may already be running. Error: 1410 - Class already exists."

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Acrobat SDK and JavaScript, Create PDFs

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When creating multiple PDFs in succession, I receive two errors

New Here ,
Sep 30, 2016

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When creating multiple PDFs in succession, I receive the error: Unable to find "Adobe PDF" resource files. "acrobat.dll\AMT\" and then the error "Error registering Distiller window class. Another copy of Acrobat Distiller may already be running. Error: 1410 - Class already exists."

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Acrobat SDK and JavaScript, Create PDFs

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239

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Sep 30, 2016 0
New Here ,
Aug 06, 2020

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I've opened a case for this exact error but was wondering if you figured anything about this error. I've managed to pull a better error message out of the amt3.log from the temp folder, but as far I can tell, the file (application.xml) and directory (AMT) exists.

 

08/04/20 13:28:20:740 | [ERROR] | | | | AMT | | | 31280 | AMT application subdirectory not found: acrobat.dll\AMT
08/04/20 13:28:20:740 | [ERROR] | | | | config | | | 31280 | Can't create service instance: File Path doesnt exists \application.xml
08/04/20 13:28:20:740 | [ERROR] | | | | AMT | | | 31280 | ERROR: configuration file [\application.xml] not found! (Errno = 1)

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