When I extract PDFs from a portfolio in bulk not all files are extracted

New Here ,
Feb 24, 2021 Feb 24, 2021

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I bulk converted some emails into a PDF portfolio in Acrobat Pro DC. When I go to bulk extract and save them to a folder I am notified that some emails have the same name.  I am offered the option of overwriting or skipping, neither of which is an appropriate option as these are different emails. For most files with the same name Acrobat adds a 1,2,3... at the end so they will save.  However, for some files, Acrobat is not doing so.  In the end, of my 193 files within the portfolio, only 174 are saved.

 

In response to this exact question, Amy Grey suggested: Under the Files view in the Portfolio, select all of the emails and then drag them to a folder. Do not use the Extract from Portfolio option.

 

However, while this may have worked for previous versions, I seemingly cannot do this.  I can select the emails, but I am not allowed to Copy-Paste, nor Drag-Drop.

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Edit and convert PDFs, General troubleshooting

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New Here ,
Feb 24, 2021 Feb 24, 2021

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I think I see two issues when this arises:

 

1. When I have more than 10 emails with the same subject line.  It appears the (n) can only go up to (9).

2. When two emails have different cases.   So, "RE Printer" and "Re Printer" leads to an overwrite because the "Re" portion of the subject line happens to have two different cases in the two messages, but "RE Print" and "RE Print" leads to RE Print and RE Print (1), because both "RE"s have the same case.

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New Here ,
Feb 24, 2021 Feb 24, 2021

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It's not the number of files as I thought, it totally has to do with the case.  If any "n" emails have the same Subject line, all letters within that Subject line must be of the same case across all "n" emails.  If any letter in any one of those emails differs, whether it be "RE" vs "Re", or "FWD" v "Fwd", or even "Needs" vs "needs", then what seems to happen is that Adobe doesn't initially consider them to belong to the same string of emails, so doesn't want to number them (1) to (n), and instead wants to overwrite it, I'm guessing because Adobe sees "Re Print" and "RE Print" as different filenames, but Windows does not. 

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