When opening a PDF, it automatically prints & puts in full screen mode

[bigal--usa]

First of all, I apologize if this is in the wrong forum category - I couldn't seem to find a category that fits this issue, something like "Setting up the software".

I am running Adobe Acrobat 9 Pro, on Windows 10.  Software works fine.

However, every time I open up a PDF, the software automatically opens a dialog prompting me to print the PDF.  Usually I do not want to print the PDF, and have to exit out of the dialog.  Secondly, once I've exited out of the Print Dialog, the software prompts me to indicate whether I want to put the document into full screen mode, which usually I do not want to do, and in order to get out of this, I have to exit out of another dialog box.

I don't want to have to exit out of these dialog boxes every time I open a PDF file.  I just want to see the PDF.  That's it.

How can I set up the software so that it doesn't prompt me for this?

[try67 · Accepted solution]

First of all, even if works well, Acrobat 9 is not officially compatible with Windows 10, so some problems are to be expected.

However, the behavior you're describing is usually caused by a script or settings embedded in the files you're opening, not in the application itself.

[bigal--usa]

Thanks for your response.  I understand that Acrobat 9 is not officially compatible with Windows 10, but I note that this problem existed even with Windows 7, so I don't think it is related to Windows 10.

That said, this seems to happen with every file that I open, and I don't believe I've done anything to create a script or settings within the files that I am opening.  Attached is a link to a file in my Dropbox which exhibits this behavior.  I am curious whether the file does the same in your version of Acrobat as it does in mine.

https://www.dropbox.com/s/qpudlvapjqkzej0/Deed%20Book%202277%2C%20Page%2072%20Soudant.pdf?dl=0​

And, if so, do you know of any way to globally disable the use of such document specific scripts or settings, to work around this unwanted behavior?

Thanks again for your help.  This little bug has been bothering me for months, and I'd love to get it sorted out.

[gkaiseril]

Your document has a document level script that is causing the problem. I tried to access the links listed within the file and received a warning message about my browser trying to access a know malicious site.

If you are in an orgranization, notify you IT support about this issue, it could be being caused by a network issue.

You can remove the document level script with:

this.removeScript("0000000000000000");

This can be run from the the Acrobat JavaScript console or as part of a Batch process or Action.

You can turn off JavaScript for Acrobat but that might interfere with running the patch process.

[bigal--usa]

So, this is very interesting, I was assuming it was something on my end.

On further consideration, it seems that the issues I am having may be related to the generator of the PDF, in this case the Registry of Deeds office where I am downloading these files.  I have requested that something be done to remove the scripts.

Thanks for the posts.