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When you run Acrobat 2017, you suddenly see "Acrobat failed to initialize. (Internal Error)" and you

New Here ,
Aug 26, 2020

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When you run Acrobat 2017, you suddenly see "Acrobat failed to initialize. (Internal Error)" and you cannot use the product.
OS: Windows 10
Ram: 16GB
Graphic Card : Intel(R) UHD Graphics 630

How can I fix this?

TOPICS
Crash or freeze, General troubleshooting, How to

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When you run Acrobat 2017, you suddenly see "Acrobat failed to initialize. (Internal Error)" and you

New Here ,
Aug 26, 2020

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When you run Acrobat 2017, you suddenly see "Acrobat failed to initialize. (Internal Error)" and you cannot use the product.
OS: Windows 10
Ram: 16GB
Graphic Card : Intel(R) UHD Graphics 630

How can I fix this?

TOPICS
Crash or freeze, General troubleshooting, How to

Views

27

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 26, 2020 0
Adobe Employee ,
Sep 03, 2020

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Hey!

 

We apologize for getting back to you on time. Have you managed to install the Acrobat 2017 or its still giving the same error?

Which link was used to download the setup, did you get it through email? You may download the installer from here: https://helpx.adobe.com/download-install/kb/acrobat-2017-downloads.html

2- If you haven't recently updated the video card driver, download an updated driver from the manufacturer's website.

3- If there's any antivirus installed, then disable it first. Enable after installation completed.

 

Thanks,

Akanchha

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