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Where in help center do you post your Case Number?

New Here ,
Jan 02, 2020 Jan 02, 2020

Received this :

Please reply to this email or log into your account to view your open cases and send a reply back. Your case will automatically close in 5 days if we don't hear from you.

 Would love to reply and get help, but where? This is the most frustrating site I've ever been on.

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General troubleshooting
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1 ACCEPTED SOLUTION
Community Expert ,
Jan 02, 2020 Jan 02, 2020
LATEST

Sign-in to your Adobe account portal

https://account.adobe.com/plans

Scroll down the page to Contact and click on the View Support History button. See screenshot.

image.png

You will be asked to sign-in again with your password.

 

Post back if you have any more questions.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Community Expert ,
Jan 02, 2020 Jan 02, 2020
LATEST

Sign-in to your Adobe account portal

https://account.adobe.com/plans

Scroll down the page to Contact and click on the View Support History button. See screenshot.

image.png

You will be asked to sign-in again with your password.

 

Post back if you have any more questions.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines