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where to download acrobat customization wizard?

New Here ,
Jul 18, 2020 Jul 18, 2020

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Trying to download the wizard and keep on getting FTP error...tried it from work and from home's network, tried on PC / Mac, safaria, chrome, filezilla etc...

this is link I got :

ftp://ftp.adobe.com/pub/adobe/acrobat/mac/AcrobatDC/misc/

 

thanks...

 

 

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correct answers 1 Correct answer

Community Expert , Nov 02, 2020 Nov 02, 2020

I just tested this link: ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/ from the Admin Guide and it works.

 

I did notice that depending on the security restrictions of the browser it may not execute the ftp download, since it will expect an external FTP program to handle the download.  Check if the error is due to being behind a Proxy adnd/or VPN.

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Community Expert ,
Jul 18, 2020 Jul 18, 2020

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Hi,

 

You may be using an outdated link. 

 

If the FTP link is not working for you use the most recent updated link to the customization wizard installation guide  from here:

 

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New Here ,
Nov 02, 2020 Nov 02, 2020

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Only the link for Mac works. For PC's we get a download error.

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Community Expert ,
Nov 02, 2020 Nov 02, 2020

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I just tested this link: ftp://ftp.adobe.com/pub/adobe/acrobat/win/AcrobatDC/misc/ from the Admin Guide and it works.

 

I did notice that depending on the security restrictions of the browser it may not execute the ftp download, since it will expect an external FTP program to handle the download.  Check if the error is due to being behind a Proxy adnd/or VPN.

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