Locked

Why doesn't rich media in pdfs work on my iphone/ipad

New Here ,
Jul 15, 2017 Jul 15, 2017

Copy link to clipboard

Copied

I have attached sound files to a pdf using adobe acrobat, that trigger when clicked. This works fine on computers but in the iphone/android adobe reader app, the sound doesn't exist, even on other pdf reader apps that functionality is non-existant. Am I doing something wrong, or does rich media not translate on to handheld devices?

TOPICS
Rich media and 3D

Views

477

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Mar 05, 2021 Mar 05, 2021
This has absolutely nothing to do with Flash. As of February 2021, Flash is gone and on the desktop versions of Adobe Acrobat Reader and Adobe Acrobat Standard / Pro, sounds in MP3 format and videos in MP4 (or other formats using H.264 encoding) do play. HOWEVER, sound and video in PDF was never implemented in the Adobe Mobile Acrobat (both iOS and Android) applications. Hopefully someday …

Likes

Translate

Translate
Adobe Community Professional ,
Jul 17, 2017 Jul 17, 2017

Copy link to clipboard

Copied

You aren't doing anything wrong.

The audio player in Adobe Reader on the desktop relies on Flash. The iOS version of Reader won't play the audio because there is no Flash. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 01, 2021 Mar 01, 2021

Copy link to clipboard

Copied

  • Is there anyway the audio from the PDF can be played on the phone?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 05, 2021 Mar 05, 2021

Copy link to clipboard

Copied

LATEST

This has absolutely nothing to do with Flash.

 

As of February 2021, Flash is gone and on the desktop versions of Adobe Acrobat Reader and Adobe Acrobat Standard / Pro, sounds in MP3 format and videos in MP4 (or other formats using H.264 encoding) do play.

 

HOWEVER, sound and video in PDF was never implemented in the Adobe Mobile Acrobat (both iOS and Android) applications. Hopefully someday …

 

- Dov Isaacs, Principal Scientist, Adobe

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines