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Win10, Adobe X PRO, scanning a page to an existing file crashes Adobe

New Here ,
Oct 01, 2020

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Hi all (again),

we are scanning as a service for customers. After a file is done we crosscheck everything. If there is something "wrong" we need to scan a page or more to the existing file. Doing this, Adobe Acrobat X Pro (10.1.16) is crashing. It is only one Machine of 16.

Any Ideas are appreciated.

 

Greetings

Ivo

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Win10, Adobe X PRO, scanning a page to an existing file crashes Adobe

New Here ,
Oct 01, 2020

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Hi all (again),

we are scanning as a service for customers. After a file is done we crosscheck everything. If there is something "wrong" we need to scan a page or more to the existing file. Doing this, Adobe Acrobat X Pro (10.1.16) is crashing. It is only one Machine of 16.

Any Ideas are appreciated.

 

Greetings

Ivo

TOPICS
Crash or freeze

Views

43

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 01, 2020 0
Most Valuable Participant ,
Oct 01, 2020

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Acrobat X is outdated, not supported by Adobe and not compatible with Windows 10, so problems like this are to be expected.

Since you're already on the latest version of Acrobat the only thing you can try is to run it in Compatibility Mode with an earlier OS, like Windows 7.

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Oct 01, 2020 0
Ivo16E5 LATEST
New Here ,
Oct 01, 2020

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Thank you 

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