Word change bars disappear in Adobe Acrobat Pro DC pdf

Community Beginner ,
Oct 22, 2019 Oct 22, 2019

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Hi Everyone,

Is anyone experiencing an issue (just in the last 4-6 weeks) when converting a Word document to an Adobe PDF, where your change bars are no longer showing up in your PDF when using the "Save as Adobe PDF" feature in Word?

 

The change bars DO appear in the Adobe PDF if I perform a "Save As" and change the "Save as type:" to "PDF (*pdf)". In that situation the "Publish what" under "Options..." is automatically set to "Document showing markup" enabled, but I cannot find an equivalent setting in Adobe Acrobat Pro DC. I am using Office 2016 on Windows 10 box with Adobe Acrobat Pro DC version 2019.012.20040.

 

I have been scouring the web for potential solutions, but not having much luck. Any ideas are much appreciated.

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correct answers 2 Correct Answers

Community Beginner , Jan 21, 2020 Jan 21, 2020
Hi Karen_Z,Thanks for your response. I am glad this was helpful. It is an annoyance, since we have hundreds of documents, but at least the work-around gets us by. The "collective" mind is these forums is always a great resource to solve issues.I should also mention that if you convert it using the work-around and you use the File > Document Properties window to add the Title, Author, etc., that information does not come over in the conversion. You have to re-enter it. Good luck and I, too, hope ...

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Community Beginner , Apr 23, 2021 Apr 23, 2021
Hi jqpublic11,As a further update to you and to anyone else who reads this topic, one of my colleagues (thanks, Janet!) discovered a second workaround. When converting Word to PDF and the Word file is closed and sitting in a windows folder you can right-click the Word version, select "Convert to Adobe PDF", select where you want it to be deposited, and click Save. When the PDF has been created, this version will also retain the change bars (at least for us). Happy PDFing,Matt

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New Here ,
Jan 17, 2020 Jan 17, 2020

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Hello,

Yes I have come across the same problem after my company switched to DC. I have nothing to add, but I'm glad you posted, as this is all I could find in my searching. Thank you for finding the workaround. Let's hope Adobe picks up on this.

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Community Beginner ,
Jan 21, 2020 Jan 21, 2020

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Hi Karen_Z,

Thanks for your response. I am glad this was helpful. It is an annoyance, since we have hundreds of documents, but at least the work-around gets us by. The "collective" mind is these forums is always a great resource to solve issues.

I should also mention that if you convert it using the work-around and you use the File > Document Properties window to add the Title, Author, etc., that information does not come over in the conversion. You have to re-enter it.

 

Good luck and I, too, hope Adobe includes a fix in their next version.

Matt

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New Here ,
Jan 21, 2020 Jan 21, 2020

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Appreciate the update, we use the Properties as well.

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New Here ,
Mar 01, 2021 Mar 01, 2021

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I too have this problem when using the "Save as Adobe PDF" feature as well as "Create PDF" from the Acrobat tab.  The workaround that works for me is to choose the "Adobe PDF" printer under File/Print.  I am currently using Adobe Acrobat Pro DC ver. 2020.013.20074.

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New Here ,
Mar 05, 2021 Mar 05, 2021

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Update:  The Adobe PDF printer option will strip the clickable links from the pdf.  Mat10's workaround does work for both change bars ans links.

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Community Beginner ,
Apr 23, 2021 Apr 23, 2021

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Hi jqpublic11,

As a further update to you and to anyone else who reads this topic, one of my colleagues (thanks, Janet!) discovered a second workaround. When converting Word to PDF and the Word file is closed and sitting in a windows folder you can right-click the Word version, select "Convert to Adobe PDF", select where you want it to be deposited, and click Save. When the PDF has been created, this version will also retain the change bars (at least for us). 

Happy PDFing,

Matt

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